Privacy Policy
1. Information Collected
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Contact and personal details: Name, email address, phone number.
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Booking information: Specific requests, allergen information.
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Payment information: Details required for processing payments.
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Technical and usage data: IP address, browser type, how you use the website.
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Marketing preferences: Your consent to receive marketing communications.
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2. How We Use Your Data
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To fulfill bookings: To process your reservation and share necessary details with service providers (e.g., hotels, airlines).
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To communicate with you: To send booking confirmations, service updates, and respond to customer service inquiries.
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To improve services: To analyze website usage, identify issues, and improve our products and services.
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For marketing: To send you promotional information, if you have opted in to receive it.
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For security and fraud prevention: To verify information and protect against fraudulent activity.
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3. How We Share Your Data
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Service providers: Third parties necessary to complete your booking and payment, such as payment processors, airlines, or hotels.
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Business partners: Strategic partners who may help distribute or advertise our services.
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Legal obligations: When required by law or a lawful government request.
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4. Your Rights and Choices
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Access and correction:
The right to request access to your data and have any inaccuracies corrected.
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Withdraw consent:
The right to withdraw your consent for marketing or other processing activities.
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Deletion:
The right to request the deletion of your data, although this may not be possible if we have a legal or contractual obligation to keep it.
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Marketing opt-out:
You can unsubscribe from marketing emails through a link in the email or by visiting your account settings.
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5. Data Security and Retention
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Security measures:
We use password protection and regularly monitor our systems for vulnerabilities.
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Retention period:
We keep your data only as long as is necessary for the purpose it was collected, after which it will be deleted or anonymized.
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Children's data:
We do not knowingly collect information from children under 13. If we become aware of such data, we will delete it promptly.
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6. Policy Updates
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This policy may be updated from time to time. Any changes will be posted on this page with a revised "Last Updated" date.